Customer Service Administrator - Reed : Job Details

Are you available immediately and looking for a long-term Temporary role which could go Permanent working as a Customer Service Administrator?  This vacancy is working within a friendly, organised and process driven team and full training will be provided. Previous Customer Care or people experience is ideal for this position.

A Customer Service Administrator who is committed to providing empathetic support and service to join our client's team based in Welwyn Garden City.  You will play a key role in a team that prioritises care and understanding in every customer interaction. 

The Role:

• Manage outbound calls to arrange servicing or repairs.
• Ensuring customer needs are met with compassion.
• Efficiently coordinate logistics to arrange deliveries.
• Respond to emails, and handle paperwork.
• Uphold data integrity with systems, focusing on confidentiality and meticulousness.
• Office based role with free parking

Key Skills/Requirements:

• A genuine passion for assisting others
• Clear communication
• A detail-oriented approach.
• A reassuring phone presence
• Must hold a DBS or be happy to undertake a DBS check

Other Details

• Location: Welwyn Garden City
• Hours: Monday - Friday, 8am - 4pm / 9am - 5pm
• Availability - This is an ASAP start
• Driver - You must be able to drive with your own car due to location or the role.