Customer Service Administrator - Reed : Job Details

Customer Service Administrator

• Location: Southampton
• Job Type: Full Time (Monday to Friday)
• Duration: 6 month Fixed Term Contract
• Salary: £24-25,000 per annum

Day-to-day of the role:

• Respond to and resolve stakeholder issues promptly.
• Perform various administrative tasks to support team operations.
• Liaise with both internal and external staff to facilitate smooth service delivery.
• Manage and operate service desk ticketing software efficiently

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Required Skills & Qualifications:

• Proficiency in Microsoft Office applications.
• Excellent communication skills, capable of effective interaction via telephone, face-to-face, and email.
• Strong interpersonal skills with the ability to engage with various stakeholders.
• Ability to prioritise tasks and work effectively under tight deadlines.

How to Apply:

To apply for the Customer Support Administrator position, please submit your updated CV. Ensure that your application highlights your relevant experience and skills in relation to the role.