Customer Service Administrator - wild recruitment : Job Details

Admin & Clerical WorkerMonday - Friday.09.00 - 17.00.

Immediate start!

We are seeking a dedicated and organised Administrator to support our team for a temp 8 week assignment with an immediate start.

Key Responsibilities:

• Book appointments in line with set criteria, ensuring all protocols are followed.
• Manage day-to-day workload independently and update waiting lists to departmental standards.
• Process referrals within agreed timelines, prioritizing urgent cases as needed.
• Handle appointment cancellations and rebookings promptly, notifying the Line Manager of any issues.
• Send confirmation letters and respond professionally to telephone inquiries.
• Liaise with staff, departments, and external agencies while maintaining high communication standards.
• Record patient data accurately and adhere to confidentiality policies.
• Provide cover for colleagues during absences and assist with basic staff training.
• Ensure compliance with protocols, guidelines, and operational standards.

Requirements:

• Strong organisational and communication skills.
• Ability to work flexibly and under pressure.
• Proficiency in handling sensitive information.

Join us and help provide excellent administrative support to our team and patients!

Apply now to be part of a professional and supportive environment.

Wild Recruitment Ltd is acting as an Employment Business in relation to this vacancy.