Customer Service Advisor - Alma Personnel : Job Details

Our well-established client based in the Tamworth area are currently recruiting for a Full Time and Part Time Customer Service Advisor's to join their team on a temp to perm basis.

Full time hours - Monday to Friday on a rotating shift pattern - 8am - 4pm, 9am - 5pm, and 10am - 6pm

OR

Part time hours - Monday to Friday 8am - 12pm

Main duties include:

• Handle incoming telephone calls and assist customers with their enquiries.
• Arrange appointments and handle customer bookings.
• Deal with complaints and escalate if necessary.
• Data entry into company system.
• Place customer orders.
• Deal with a large volume of telephone calls.

The ideal candidate will:

• Have excellent communication skills.
• Be confident working within a busy call centre environment.
• Have excellent IT skills.

This is a temp to perm role so the successful candidate will need to be available to start immediately. After a successful temporary period, you will have the option to work from home.

If you feel you have the right skills and experience for this role, please apply now stating why you would be suitable.