Customer Service Advisor - The Recruiters Room : Job Details

100% REMOTE WORKING

* PLEASE NOTE THAT THIS ROLE HAS A START DATE OF 2ND DECEMBER 2024, WITH NO FLEXIBILITY * APPLICANTS MUST BE AVAILABLE FOR THE FIRST 7 WEEKS OF TRAINING * WE DO REQUIRE THE BELOW EXPERIENCE AS A MINIMUM REQUIREMENT TO APPLY:

• High-volume, telephone-based, Customer Service experience (B2C)

AND

• Experience working in an FCA regulated environment

*PLEASE ONLY APPLY IF YOU ARE ABLE TO SAY 'YES' TO THE ABOVE 2 MINIMUM REQUIREMENTS.

Do you have high-volume, telephone-based, Customer Service experience gained from working within a regulated environment? Are you wanting the opportunity to work fully remote?

OR

Are you currently working within Financial Services and looking for a new challenge?

This could be the role for you!

Our client is seeking confident, empathetic communicators to join their rapidly expanding team. The overall purpose of the role is to communicate with customers to provide positive solutions to their accounts whilst adhering to regulations & legislation. Your working day will be spent on the telephone talking to customers alongside a small amount of Administration.

The ideal applicant will come from some form of Financial Services background and be used to working in a fast-paced and regulated environment.

What’s in it for you?!

Our client has recently implemented vast changes in all that they do. This has resulted in a hugely positive response in a recent employee satisfaction survey!

Some of their benefits include:

• Fully Remote working• All I.T equipment supplied• Full remote training• Up to 7.5% annual bonus (Which was paid last year and on track again to be paid again this year)• Frequent staff incentives which include high street vouchers• Employee assistance and welfare programme• Private healthcare• Subsidized gym memberships• Annual awards• PROGRESSION!

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