Customer Service Advisor - Reed : Job Details

Customer Service Advisor

Salary £23,088

Permanent

Start date the 11th of November 2024

Full-time

Shift work between 08:00 - 18:00

Monday - Friday

Hybrid working

Based in Basingstoke

REED Business Support are actively recruiting on behalf of an established organisation for a permanent Customer Service Advisor.

This is an excellent opportunity for an individual with strong communication skills.

As a Customer Service Advisor your duties will include but are not limited to:

- Deliver first point of contact resolution in line with targets and service levels.

- Take ownership for ensuring the Company Values are core to everything you do in order to work together and achieve our goals.

- Have a flexible approach to meet business needs.

- Have a positive attitude towards change to enable you and your colleagues to act quickly.

- Take ownership & accountability for actions taken.

- Be willing to build good working relations throughout the business.

- Adept at dealing with both inbound and outbound calls in line with call routing and call blending strategies.

- Handling multiple points of customer contact.

If you believe that this is the right opportunity for you then please Apply Now online or contact Olivia Aston in the Reed Basingstoke office.

To be considered for this position you must Apply Online. If successfully shortlisted, you will receive a call from one of our consultants. We are unable to respond to all applicants and if you do not hear from a consultant within 10 days then unfortunately on this occasion you have not been shortlisted and we suggest you keep a look out for future roles advertised by REED Business Support Basingstoke.