Customer Service Advisor - MET Recruitment UK Ltd : Job Details

Customer Service Advisor

Wombourne

Permanent

£24,000 per annum 

Are you looking to kickstart your career in lead generation?

Are you confident and enthusiastic about speaking to customers?

Do you like working in a friendly environment?

Our client, a well-established company, based in Wombourne, has an exciting opportunity for a Customer Service Advisor/ Lead Generator to join their Sales Team. The successful candidate will be responsible for ensuring first-class customer service and generating leads for the existing sales team.

 What’s on offer?

• Salary: £24,000 per annum 
• Hours: 8am – 5:30pm
• Holidays: 24 days plus bank holidays
• Corporate Gym/Golf Membership
• Access to corporate Football and Rugby box
• Company Golf days
• Company Race days
• Pension Scheme
• Free on-site parking
• Full training provided
• Progression within the company

Key Responsibilities:

• Transport checks
• Informing customers of deliveries
• Inputting customer purchase orders
• Generating new tenders
• Introduction Letters (sending out introduction flyers and merchandise)
• Reporting (collating management information)
• Black Books (finding new companies)
• Arranging supplier and customer meetings for sales representatives (where you will also attend to build a relationship)

The Successful Candidate:

• A positive, can-do attitude and a willingness to learn.
• Excellent communication skills, both written and oral
• To be well organised with excellent attention to detail.
• Previous outbound call experience in either a Call Centre or similar sales/ customer service experience would be helpful but not essential.
• Hold a UK Driving Licence
• Full Training will be provided - Graduates & sports enthusiasts welcome.