Customer Service Advisor - Osborne Appointments : Job Details

Customer Service Advisor

OA are currently working with a growing organisation and are currently looking to recruit a Customer Service Advisor to support in providing a strong customer experience as well as processing orders and updating the databases.

• Working Hours: Monday – Friday 08:00 – 17:00
• £25,000 - £26,000
• 20 days holiday + bank holidays
• Free parking
• Staff discount

Customer Service Advisor – Key Responsibilities:

• Provide an exceptional customer experience across multiple platforms
• Ensure all orders are processed daily
• Maintaining the customer database
• Explore customer needs and provide appropriate solutions
• Identify trends within the business to improve our overall customer experience
• Ensure that we deliver against our OTIF promise date

Customer Service Advisor – Key Responsibilities:

• Previous experience working within customer service role
• Verbal and written communication
• Be Reliable and flexible
• Have excellent attention to detail
• Be computer literate
• Ability to prioritise workload

If you are interested in this position, please apply online with your CV.

WGCCOMMPERM

Established in 1995, Osborne Appointments is an independently owned recruitment agency specialising in the supply of temporary, contract and permanent placements. OA are committed to placing the right candidate in the right job every time and pride ourselves in outstanding levels of Candidate Satisfaction

Thank you for your interest in this position. It is with regret that we are unable to respond personally to each individual application due to the high volume of CVs we receive on a daily basis. However, your application will be reviewed by one of our qualified consultants within the next 48 hours. If you do not hear from us within this time period, you have unfortunately been unsuccessful on this occasion