Customer Service Advisor - Reed : Job Details

Fantastic opportunity for a Customer Service Advisor to join a growing team in Warrington! Offering great facilities and free parking onsite. This organisation is customer focused and treat every customer as a family member whilst operating with integrity, sensitivity and empathy.

Role summary

We are looking for enthusiastic individuals who can speak with customers and provide them with a friendly customer service through their preferred channel of choice, i.e phone, web-chat, email, or written correspondence.

To be successful in this role you will need to be able to prioritise your workload, react quickly and work accurately within this role.

Key Information:

• Job title: Customer Advisor Advanced 
• Location: Warrington
• Contract: 6-month temporary assignment (ext and perm potential)
• Hourly pay rate: £12.77
• Training: First 7 weeks. Mon-Fri 9-5 (No annual leave during this period)
• Working hours: 4 week Rolling Rota, 2 options for shift patterns, both 37 hours per week:

Option 1 - Standard

Week 1: Mon – Fri 9-5.

Week 2: Mon – Fri 10-6 + Sat 8-4 incl. rest day

Week 3: Mon-Fri 12-8

Week 4: Mon-Fri 8-4

Option 2 – Shorter Fri & Satx2

Week 1: Mon-Thu 8-5 then Fri 8-12

Week 2: Mon – Fri 9-6 + Sat 10-2 including rest day

Week 3: Mon-Thu 9-6 then Fri 9-1

Week 4: Mon-Fri 11-8 + Sat 11-3 including rest day

If you are interested in this vacancy, APPLY NOW!