Customer Service Advisor - Reed : Job Details

• Annual Salary: £24,000
• Location: Watton
• Job Type: Monday - Thursday 9am - 4pm

Join our clients dynamic team as a Customer Service Advisor and embark on a rewarding career in a supportive and professional environment. This role is perfect for someone who is proactive, detail-focused, and passionate about helping businesses.

• Setting up new files, including collating necessary documents such as Terms and Conditions, Proof of Debt, Company Searches, and debtor and customer contact details.
• Entering information into the system and sending out the first chase letter via post.
• Chasing payments via email and phone, sending copy invoices, and various chase emails.
• Using different client systems for debt recovery processes.
• Updating other general internal systems and chasing up client leads.
• Supporting other team members during times of absence, holiday, or work fluctuations.

• High level of accuracy and attention to detail.
• Good telephone manner and customer service experience.
• A can-do attitude and a problem-solving mindset.
• Training will be provided, but previous experience in a similar role would be beneficial.

• Competitive pay.
• Comprehensive training and professional development.
• Opportunity to work in a growing and dynamic industry.
• Supportive team environment.
• 4-day work week (Monday to Thursday, 9am-4pm).

To apply for the position, please submit your CV online or to