Customer Service Advisor - Reed : Job Details

Are you an immediately available customer service expert?

I am currently working with a leading retailer who are looking for temporary Customer Service Advisors to cover their busy period in January!

Roles and Responsibilities of the Customer Service Advisor role –

• To answer all inbound calls, providing support on orders and delivery estimates.
• Action all requests from clients and customers.
• Liaise with third parties regarding delivery coordination.
• Resolving any customer complaints / dissatisfaction in a professional and efficient manner.

Requirements to work as a Customer Service Advisor –

• Strong customer service skills, with an excellent manner on the phone.
• Able to adapt to and learn new systems proficiently.
• Call centre experience is ESSENTIAL.

Extra information for the Customer Service Advisor role –

• Free onsite parking.
• Shift based rota – 4 weekdays and 1 day on the weekend.
• £11.55 P/H.
• Initially a 5 week contract however, potential to be extended OR become permanent.

If you are interested in the Customer Service Advisor role, please submit your CV below.