Customer Service Advisor - Search : Job Details

Customer ServiceMonday - Sunday 35 hours£23,5006 month contractJanuary start dateHybridDo you have outstanding customer service skills? Have experience dealing with vulnerable customers?I am recruiting on behalf of a leading financial services client who are looking to grow their fraud team!What will you be doing?* Supporting customers through fraud cases* Liaising with 3rd parties to gain more information* Reviewing documentation and updating the case accordingly* Providing a professional and empathetic approach* Completing administration on the systemWhat do you need to apply?* Proven experience dealing with complex queries* Excellent communication skills both written and verbal* Experience within financial services would be desirableMust be able to pass a credit and DBS check to apply!

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