Customer Service Advisor - Countrywide HQ : Job Details

Job DescriptionAre you target-driven and motivated by results? Join our Surveyor Booking Team where your performance directly impacts your earnings.Location: National Operations Centre, Castle Donington, DerbyOTE: £25,500 + Uncapped Commission + Overtime (Paid at 2x Hourly Rate)Our modern office includes a state-of-the-art Micromarket, vibrant breakout zones, pool tables, PlayStation, and quiet areas for focused work. It’s the perfect balance of relaxation and productivity, making every day at the office enjoyableWhat You’ll Do:

• Achieve booking targets by scheduling property surveys for clients.
• Provide efficient service to clients, ensuring customer satisfaction.
• Overcome objections and resolve concerns to hit targets consistently.
• Maintain high service standards while driving results.

Why you’ll love it here?

• 34 days annual leave (inclusive of Bank Holiday and your birthday)
• Flexible working – 3 days in the office, 2 days from home.
• Unlimited earning potential: The more appointments you book, the more commission you earn.
• Career growth opportunities: With our fast-growing team, you’ll have plenty of room to advance and take on additional responsibilities.
• Supportive team: Work in a friendly and collaborative environment where we celebrate each other’s wins.

Flexible Shifts:

• 37.5 hours per week across 5 days.
• Various shift patterns available (Mon-Sat, 9:00-19:00) – to be discussed at interview.

About Us: Countrywide Surveying Services, part of Connells Group, offers a supportive, performance-driven environment with opportunities for growth. We celebrate diversity and encourage applications from all backgrounds.S&C00349