Customer Service Assistant/Receptionist - Ritz Recruitment Ltd : Job Details

Temporary Customer Service Assistant - £11.44 p/h Birmingham, B4

Weekly pay, PAYE - Immediate Start

We are currently seeking a temporary customer service assistant to serve as the initial point of contact for residents at this luxury student accommodation. Your warm and friendly demeanour will be crucial in building strong relationships and creating a welcoming atmosphere.

Duties will include:

• Responding to day-to-day enquiries from residence face to face and over the phone
• Managing busy situations and conflicting priorities with ease
• Handling difficult customers and creating a positive outcome
• Organising parcels and mail
• Answering and redirecting phone calls
• Providing fantastic customer service

Key Requirements:

• Prior experience in customer service is essential
• Experience in administrative and reception duties is preferred
• Proficiency in IT
• Customer-focused with experience in a service-oriented environment
• Excellent organisational and communication skills, with the ability to multi-task

Working hours WILL include weekends, and are as follows:

• Thursday: 10:00 – 18:00
• Friday: 10:00 – 18:00
• Saturday: 9:00 – 17:00
• Sunday: 9:00 – 17:00
• Monday: 10:00 – 18:00

This is a temporary role that starts immediately. Apply now for immediate consideration!

(RitzRecEmpBus)