Customer Service Co-ordinator - Faith Recruitment : Job Details

Our client is seeking a Customer Service Co-ordinator to support through a busy period. The purpose of this role is to provide efficient, friendly, and accurate customer service and order processing support.

Duties:

• Review and verify orders for accuracy
• Promptly enter customer orders into the system
• Coordinate with customers to organise delivery
• Handle customer calls professionally and courteously
• Respond to customer emails in the inbox
• Escalate unresolved order issues to management
• Address enquiries from customers as quickly as possible

Skills & Experience:

• Strong communication skills
• Ability to work well as part of a team
• Proficiency in Word and Excel
• Professional telephone manner
• Strong organizational skills.
• Prior experience in a customer service is required

To be considered you must be available immediately!