Customer Service Engineer - Amsterdam - Gold Group Ltd : Job Details

Customer Service Engineer - RefrigerationLocation: Haarlem, NetherlandsCompetitive Salary + Outstanding Benefits PackageAre you a skilled refrigeration expert looking to make a meaningful impact in the scientific community?Join a trusted global leader dedicated to advancing science and innovating for a healthier world. This is an exciting opportunity to work at a prestigious client site in Haarlem, where you'll play a vital role in maintaining and repairing critical controlled temperature units in a GxP-regulated environment.

• Purposeful Work: Support cutting-edge scientific solutions by maintaining and repairing freezers (-80°C), refrigerators, incubators, and climatic chambers.
• Professional Growth: Collaborate with a team of experts and gain hands-on experience in GxP and EHS-regulated settings.
• Exceptional Benefits: Enjoy a competitive salary, robust benefits, and opportunities to enhance your career in a dynamic environment.

• Conduct maintenance, calibration, and repair of refrigeration and cooling appliances.
• Perform temperature mapping and support qualification processes.
• Ensure equipment cleanliness through defrosting, cleaning, and decontamination.
• Accurately document activities in compliance with GxP and ALCOA+ principles.
• Support the on-site team with frontline assistance for thermometers, heat blocks, balances, and more.

• Technical Expertise: Proven experience as a Refrigeration/Cooling Appliances Repair Technician or a similar role.
• Certifications: Authorization to work with refrigerants in industrial applications (e.g., "Refrigerant Handling Certificate," "ATEX Certificate").
• Industry Experience: Prior exposure to GxP environments is a strong advantage.
• Language Skills: Proficiency in English is essential, with Dutch being a plus.
• Driver's License: A valid license is required for occasional support at regional sites.

• A detail-oriented problem solver with a passion for delivering exceptional customer service.
• A proactive professional eager to enhance business performance and improve the customer experience.
• A collaborative team player who thrives in regulated and high-stakes environments.

If you're ready to advance your career while supporting groundbreaking scientific solutions, this is your chance. Join a company with over 80 years of legacy and a mission to create a healthier world. Apply now and bring your expertise to a role where innovation meets purpose.

Services advertised by Gold Group are those of an Agency and/or an Employment Business.We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.