Customer Service Executive - 12 Month FTC - S4 Personnel Ltd : Job Details

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Job Title: Customer Service Executive - 12 month FTC

Salary: £27,000 - £30,000

Location: Bracknell

Our Worldwide multi brand company are looking for a customer service executive, to provide excellent service, building strong working relationships and ensure full understanding of customer requirements.

• Processing orders accurately, ensuring all details are correct and adhere to customer guidelines
• Handling any queries with regard to delivery and liaise with 3rd parties as required
• Handling complaints and escalating when necessary
• Adhering to any stock allocations
• Responsible for splitting, grouping and updating orders
• Reviewing customer open orders on a weekly basis and sharing directly with the customers & sales team
• Be competent to cover other accounts when colleagues are unavailable.

Required Skills:

• Order processing experience
• Strong customer service skills
• Attention to detail
• Competent user of MS Excel & Outlook would be highly advantageous

Please only apply if you match the above criteria.

S4 is acting as an agency for this role.

At registration stage, to confirm your identity, you will be required to bring your passport and proof of address with you. Registration takes approximately 20 minutes.If you are emailing your CV to us, please ensure it has your home address, telephone numbers (including your mobile) and your email address on. Thank you for taking the time to look at one of our vacancies. We look forward to receiving your CV.

Please note that only successful applicants will be contacted. S4 Personnel Ltd is only able to process applications from candidates who are currently resident and eligible to work in the UK.