Customer Service Executive / Account Manager (non-Sales) Ipswich . - The Workplace Consultancy : Job Details

My client is a global leader within the Logistics industry - they have a role for a Client Account Manager working within their customer service team.

Job description:

They we are looking for an enthusiastic and entrepreneurial individual to join our customer experience team on a full-time basis.

• Be responsible for the end-to-end order fulfilment process
• Be the customer facing representative on all supply chain activities, developing strong relationships with your customer counterparts and stakeholders
• Gather customer insights, identify and capture profitable opportunities that create mutually beneficial outcomes for our us and our customers.
• Manage customer purchase orders and collaborating with stakeholders globally to ensure we can deliver on time and in full.

Required profile:

• Experience in Account Management / Supply Chain / Customer Service / Logistics
• Good communication skills and the ability to articulate and present point of view to a group of stakeholders