Customer Service Executive - Oak Recruitment : Job Details

Join Our Award-Winning Team as a Customer Service Executive

Location: Coventry

Salary: £22,000 - £24,000 + Commission

Requirement: Must Drive

Are you ready to kickstart a rewarding career with a dynamic and growing company? We're on the lookout for passionate and driven individuals to join our award-winning team in Coventry. If you thrive in a fast-paced environment and have a knack for delivering exceptional customer service, this is the perfect role for you.

Why You'll Love This Job:

• Competitive Salary: Earn £22,000 - £24,000 annually, with the potential to boost your earnings by an additional £4,000 through commission.
• Growth Opportunities: We're committed to your career progression and offer plenty of opportunities to advance within our company.
• Supportive Environment: Join a team that values collaboration, innovation, and your personal development.

What You'll Do:

As a Customer Service Executive, you'll be the friendly face and voice of our company, guiding prospective tenants and landlords through their property journey. Your responsibilities will include:

• Engaging Customers: Be the first point of contact, qualifying interest, and scheduling viewings and appointments.
• Feedback Management: Follow up with customers for feedback and agree on the next steps.
• Upselling Services: Identify additional service opportunities with each customer to enhance their experience and increase your commission.

Work Schedule:

• Regular Hours: Monday to Friday, 9 am - 5:30 pm
• Flexible Saturdays: 1 in 3 Saturdays with a weekday off to compensate

Who We're Looking For:

• Communication Pro: Excellent verbal and written communication skills.
• Detail-Oriented: Strong attention to detail and accuracy.
• Organised: Exceptional organizational skills.
• Experienced: Previous customer service experience is a must.
• Admin Savvy: Proficient in administrative and office tasks.

Ready to Apply?

This is your chance to break into the property market and build a successful career. Don’t miss out on this fantastic opportunity! Apply today, and we'll reach out to discuss your experience and the role in more detail.

At Oak Recruitment, we act as an employment agency for permanent recruitment and employment business for the supply of temporary workers. We are committed to helping job seekers find their perfect role, and our team of recruitment specialists is here to support you every step of the way, from the application process through to interview preparation and beyond.

In addition to this role, we have a range of other opportunities available for candidates with different levels of experience and qualifications. If you are looking for a challenging new opportunity and want to take the next step in your career, then we would love to hear from you.