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- Job Title: Customer Service Advisor
- Location: Banbury, close to the M40
- Job Type: Full-time, Permanent
- Working Hours: Monday to Friday, 8:30 AM - 5:00 PM
- Salary: £26,000 DOE
Our client are a company located conveniently near the M40 in Banbury. Their team is committed to delivering exceptional service and support to their customers. They offer a dynamic and supportive work environment where no two days are the same.Job Description: We are seeking a dedicated Customer Service Advisor to join our clients busy and varied team. This role is perfect for someone with solid previous office-based customer service experience who thrives in an ever-changing environment.Key responsibilities include:Handling customer inquiries via phone, email, and chatResolving customer issues and complaints efficientlyProviding detailed product information and guidanceProcessing orders and managing customer accountsCoordinating with suppliers and participating in production meetingsPerforming administrative tasks and maintaining accurate recordsRequirements:Proven office-based customer service experienceExcellent communication skills, both written and verbalStrong PC skills, including proficiency in Word, Excel, and TeamsAbility to work well under pressure and adapt to changing situationsStrong organisational and multitasking abilitiesBenefits:Competitive salary of £26,000 DOEComprehensive training and development programsFriendly and supportive team environmentOpportunities for career advancementConvenient location with easy access to the M40If you are interested in this role, why wait... APPLY NOW
