Customer Service - Four Squared : Job Details

Job SummaryThis company are seeking a Customer Service Representative to join their team on a temporary ongoing basis with the potential for it to go permanent. The ideal candidate will be responsible for providing exceptional customer service and support to their clients. This will be based onsite at their office in Wolverhampton with the opportunity for hybrid working.Responsibilities

• Be the first point of contact for customer inquires
• Handle customer complaints
• Working towards targets and deadlines
• Deal with correspondence
• Update customer records 

Requirements- Excellent phone etiquette and communication skills- Ability to multitask and work in a fast-paced environment- Strong analytical skills for assessing customer requirements- Previous experience in a call centre or telephone customer service role