Customer Service & Logistics Coordinator - Russell Taylor : Job Details

Job Title: Customer Service & Logistics Coordinator Location: Trafford ParkSalary: Up to £27,000 per annum DOEShifts: Monday-Friday 8am-4pmType: PermanentRussell Taylor Group has a fantastic opportunity for a Customer Service & Logistics Coordinator to join our manufacturing client based in Trafford Park.This role is critical in ensuring seamless customer interactions and efficient logistics operations. The successful candidate will ensure that all logistics processes are carried out efficiently, cost-effectively, and in compliance with company policies and industry regulations.The Role:

• Organising shipments for UK customers with logistic partners
• Process orders efficiently using EPICOR and ensure that order confirmations are sent to customers
• Coordinate with internal teams, including warehouse and production, to ensure orders are fulfilled on time
• Ensure accurate transport documentation are issued
• Raise purchase order numbers for freight
• Checking/approving invoices
• Label printing for outbound goods
• Support the Sales and Customer Service team with customer enquiries and requests
• Develop and maintain customer relationships
• Provide administrative support to Customer Services to ensure that customer needs are met
• Covering reception duties- greeting and signing in customers
• Support for external meetings

The candidate:

• Strong communication skills, both written and verbal
• Previous experience within similar role would be an advantage
• Strong administration experience
• Minimum of 5 GCSE's including Maths and English
• Proficient in Outlook, Excel and Word

Benefits:

• Quarterly profit sharing incentives
• 25 days holiday + 8 Bank holidays
• Training and development opportunities
• Social events
• Pension scheme

If you have a passion for logistics and supply chain management, and enjoy working in a fast-paced environment, we would love to hear from you.Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.