Job Location : Manchester, UK
Join us as a Customer Service & Operations Adviser in Lending Operations
What you'll do
As a Customer Service & Operations Adviser, you’ll be working closely with relationship management teams to generate business from customers and prospective customers. Day-to-day, you’ll be helping to shape transactions and prepare, submit and manage credit applications through to their drawdown. You’ll also be supporting your customers directly through this process, liaising between them and third parties for all lending requirements.
Your responsibilities will include:
The skills you'll need
We’re looking for someone who has an understanding of credit and account opening systems and processes. In order to deliver excellent customer service, you’ll have strong communication skills and good attention to detail.
You’ll also need:
What else you need to know
We’re here for our customers when it’s most convenient for them so you’ll need to work flexibly.
Hours
You'll enjoy a comprehensive structured training programme, and on-going coaching and support to enhance your development and open up progression opportunities. When you're ready and have mastered your current role, we’ll help take your career to the next level.
This role is not eligible for Skilled Worker Visa sponsorship so applicants must have an alternative form of right to work in the UK.
How we'll reward you
Salary: £23,940 per year (pro rata for hours worked)
You’ll join on a competitive salary of £23,940 and in addition you’ll receive a contribution to help you save for retirement. You can choose from a range of protection, healthcare or lifestyle benefits through NatWest Group Benefits, our fully flexible reward programme. You'll have a generous holiday entitlement of 33 days. (pro rata for hours worked) – you may be required to work Bank Holidays. Visit our reward and benefits page for more information on the benefit packages we offer.
Salary : -
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