Customer Service Representative - Search : Job Details

Customer Service Representative Chester - £24,000 with a £2,500 bonus paid yearly!

A fantastic opportunity is available to work for a culturally centric team based in Chester who are looking for a Customer Service Representative to join them on a permanent basis.

The client is a global business but within the Chester office they have a real family feel where everyone works together to achieve a common goal.

This role has excellent scope for progression whether that be within the team or within the business in other departments.

Benefits: Free parking, 34 days holiday including bank holidays, excellent pension, excellent welling support programme and more!

This is a fast-paced role so experience within a phone-based environment is key and experience working within an environment when you have to multitask is also key.

Responsibilities: * Processing a range of customer orders* Support all stakeholders through the process ordering process and provide efficient aftercare * Dealing with a range of queries from suppliers, clients and customers through email and phone* Working with other departments to ensure the right customer journey is provided* Go over and beyond to provide excellent customer service at all times* Ensure complaints, if they arise are dealt with professionally

Experience and skills required: * Experience working within a phone based environment* Experience working within a fast paced environment

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.