Customer service support - Directions Recruitment Specialists : Job Details

1) Advanced Excel.2) Advanced MS Office.3) Minimum 2 years office experience ideally in a customer facing environment. 4) Able to work to set deadlines.5) To work on their own initiative.6) Be able to communicate in a professional way with colleagueSales Support Assistant

the role is 100% office based and near south ruislip tube station

you must have advanced Excel skills vlook up and pivots this is a must and will be tested at the interview

The role is increasingly important to the Sales function reporting to the Sales Support Manager, the successful candidate will be responsible for a very wide variety of duties in relation to the support of the Sales team, including four National Account Managers, one Export Manager and seven field-based Sales Account managers. Detailed below are the outline responsibilities of the SSA;

- Preparing internal costing spreadsheets.- Producing quotations.- Order entry.- Image requests.- General letters to customers as necessary.- Customer liaison at all levels. - Collate weekly reports from Sales Account Managers.- Update Sales Account Managers with information as appropriate.- Completion of product specification customer forms which require technical product detail and copy text for online trading.- Chase for ship dates and forwarding details to customers.- There will be times when the SSA will be required to be involved in meetings with customers and the relevant National Account Manager.- Potential trade show involvement.- In season Direct Despatch involvement.

We are looking for a someone who can work within a Company structure and on their own initiative, with a minimum of two-year office experience and who is willing to put in the effort to make a difference and who is looking for a varied position with a Market leading company. Excellent computer skills are key.

if you speak french this will be a good added bonus but not essential

please email me if your interested