Customer Service Support - Michael Page Business Support : Job Details

The Customer Service Support role is crucial in providing top-tier assistance to their clients. This role requires strong communication skills and a knack for problem-solving in a fast-paced environment.

Client Details

Our client is a reputable company. They are known for their commitment to customer satisfaction and a strong emphasis on technology-driven solutions.

Description

The Customer Service Support responsibilities are:

• Providing excellent customer service to ensure client satisfaction.
• Resolving customer queries efficiently and professionally.
• Working collaboratively with the customer service team.
• Identifying and reporting service issues to the management team.
• Staying updated on industry trends and company products.
• Participating in professional development and training sessions.
• Work towards KPIs
• Keep spreadsheets up to date.

Profile

A successful Customer Service Support should have:

• Strong communication and interpersonal skills.
• Experience in a customer service role.
• Proficiency in using customer service software and CRM systems.
• A proactive approach to problem-solving.
• A Team Player with a flexible attitude.
• Positive can-do attitude

Job Offer

• An estimated annual salary of £24,000
• Hybrid working arrangements for work-life balance.
• An engaging company culture that values teamwork and innovation.
• The opportunity to work in the thriving industry in Polegate.