Customer Services Administrator - First Recruitment Services : Job Details

We are delighted to be partnered with our professional, reputable and established client as they seek to recruit a Customer Services Administrator on an initial contract of 9-12 months, to join their small and friendly team within their offices in Burgess Hill. This role is available due to maternity leave coverage and may extend or could be made into a permanent role.

Customer Services Administrator

9-12 month full time contract role - office based but with flexibility to work from home to attend appointments / medical appointments.

Mon-Fri 0900-1700

Role based in Burgess Hill

Salary £25000 per annum plus very good all round company benefits. 20 days holiday (pro rata) plus all UK bank holidays.

This is an excellent opportunity to join a busy team within a friendly and welcoming office. Experience within the insurance or financial services sector is not essential.

The role - Customer Services Administrator 9-12 month contract

This role will involve offering support to customers and brokers, completing a wide variety of duties involved with handling accounts for insurance risks.

Duties will include:

Assist customer and broker enquiries via email, telephone and online live help / chat

Processing new business documents, membership documents, and renewals.

Diary follow-ups.

Ensuring compliance by following company policies, procedures, guidelines, as well as insurance and FCA regulations.

Experience, competencies and knowledge required:

Managing the needs of customers and clients

Good computer skills

Able to build / develop partnerships with existing / new customers and clients.

Good communication skills

Ability to work of a small and busy team

For more information regarding this new and exciting 9-12 month Customer Service Administrator opportunity, please apply now! Short-listing will take place soon - don't miss out!

Wild Recruitment Ltd T/A First Recruitment Services is acting as an Employment Agency in relation to this vacancy.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job