Customer Services Advisor - Reed : Job Details

Are you looking for a Customer Services Advisor role?

A number of clients are wishing to recruit a variety of short and long-term roles; these include temporary and fixed-term contracts, both hybrid and office based.

Main responsibilities will include:

• Receive and respond to incoming calls.
• Review each separate issue.
• Liaise with relevant departments involved. 
• Respond to customer service queries quickly and accurately.
• Contact customers and external organisations to obtain information as required.
• Notify customers of decisions.
• Follow up diary messages.
• Handle written and telephone customer complaints.
• Provide support for other Operational areas as required.
• Ensure compliance with all regulations.

If you have experience in this field or are looking for your first role, then please do get in contact!