Customer Services - The UK Negotiator : Job Details

Customer Services - Are you passionate about delivering an exceptional customer experience and have an organised, strong attention to detail work ethic with an outgoing personality ?

Important information - Candidates immediately available for interview and start or short notice- This is an initial maternity contract but do well and it will be a great brand to have on the CV, do incredibly well and they will want to keep and develop you.

Monday - Friday 0830 - 1700.

My client:

Get ready to roll up your sleeves for one of the best customer service roles to hit the job boards this year, You certainly won’t be disappointed!

I am delighted to be exclusively working with this truly staggering, long-standing client of mine, a global FMCG household name, but with an SME family feel environment who take incredible pride in their staff, product range and brand, who can also boast an incredibly high staff retention rate. Great offices, benefits and people too.

They are now looking for a new shining star to join the CS team for an initial period of for maternity cover but do well and they like to keep and develop good people - this could be the perfect brand to really develop your career within a multitude of departments.

The team are supportive, fun, upbeat and positive with great leadership.

Here’s what people I have placed here say about the company "I can’t tell you how much I love it here. It’s a really great company". It’s everything and more I was promised by Jon, this really is my dream job, working for my dream company".

The role of CS Administrator

This is a hands on role where you will be the first point of contact dealing with a variety of enquiries from customers via telephone and email and must be dealt with positively and professionally.

Update systems.

Chase up on any outstanding issue to ensure complete customer satisfaction.

Check on stock and delivery times.

Listen to the customers needs and escalate if required.

Ensure all new enquiries are acknowledged and responding too within the companies guidelines.

About you as a Administrator

Experience within Office administration / customer services

Strong attention to detail.

Takes ownership to get the job done to a high standard.

Highly organised

Excellent written and verbal skills.

If this sounds like the perfect role for you and will commit to the maternity cover then apply now for a quick decision.