Job Location : Richmond, UK
Job Title – Customer Success Executive (software)
Salary – £28-30k plus bonus, plus benefits
Location – Richmond TW9
Hours – Monday to Friday 9am to 5.30pm
Occasional travel in the UK and abroad
Another fluent language is essential.
Company Overview:
A leading global patent solution company offering an array of products for the patent information industry, specialising in patent searching, IP document retrieval, patent analytics and competitive intelligence systems.
Position Overview:
The Customer Success Executive will be responsible for providing outstanding customer support for global customers, ensuring customer satisfaction, and contributing to the overall success of the customer service team and the company. Reporting to the Head of Support, you will be responsible for addressing customer enquiries, resolving issues, and providing guidance on our products as well as retaining and renewing a number of smaller clients.
Person Spec:
Benefits:
Salary : 28000 - 30000
Apply Now!