Customer Support Executive - red recruitment : Job Details

Red Recruitment is recruiting a Customer Support Executive to join our client, the UK's leading catering equipment supplier. This is an exciting opportunity to join a well-respected and sustainable business where you will be maintaining relationships and providing a resolution to all.

This position is located in Avonmouth and the salary is £26,831 per annum.

Benefits and Package for a Customer Support Executive:

• Salary: £26,831 per annum
• Hours: Monday - Friday, 8.15am - 5pm
• Contract Type: Permanent
• Location: Avonmouth
• Amazing progression scheme
• Huge discounts on a full range of products
• Pension scheme

Key Responsibilities of a Customer Support Executive:

• Managing existing relationships with the network of catering equipment distributors
• Being the support network for all stakeholders, answering calls and emails, and offering a one-stop resolution for all
• Achieving revenue and margin targets for the customer base
• Completing administrative tasks such as resolving invoice disputes, registering new accounts and maintaining accurate dealer records
• Resolving any carrier issues presented to the team via the delivery partners

Key Skills and Experience of a Customer Support Executive:

• Previous experience working in a sales and customer service background is preferred
• You will need strong administration experience
• Good communication and negotiation skills is required
• An understanding of sales principles and customer service practices is required
• Willingness to develop and be open to learning new skills is essential

If you are interested in this position and have the relevant experience required, please apply now!

Red Recruitment (Agency)