Customer Support Executive - Red Rhino Solutions : Job Details

We are looking to hire a Customer Success Representative / Customer Service Support who would like to build a career within an award-winning ICT technology business.

Role Customer Success Executive / Customer Service

Salary £25k to £28k Depending on Experience + £500 per month bonus.

Location Cardiff Gate (free on-site parking)

Hours Business Hours Mon- Fri - Full Time Perm Role

This is a special role for an influential brand within the technology sector offering a secure and innovative working environment where you can really grow your career.

All customer centric backgrounds will be considered for the role with particular interest in those who can display previous success in a customer focussed role.

Attitude, desire, and relationship building skills are just as important as your experience.

Customer Success Role

• You will be responsible for the inbound leads that come from customers into the business.
• You will manage and distribute these leads fairly to the sales teams.
• Using your relationship building skills you will verify each lead with the customer and work in unison with the sales teams to ensure the customer receives fantastic service.
• Fast paced and involved role communicating well with internal and external parties.
• Focused on the customer journey and experience to ensure a smooth process.

Customer Success attributes

• All backgrounds considered that are customer focusses. Perhaps you have experience in customer service or account management and are looking to progress your career?
• You will be a fantastic communicator, able to build relationships with customers at all levels.
• Passionate about service and doing the right thing in all situations.
• Ambitious to be part of a long-standing growing business and looking for a long-term opportunity.

The Reward

• £25k - £28k basic salary depending on experience.
• £500 per month in bonus
• Great benefits and a fantastic down to earth working environment who is invested in ongoing training and development.
• Genuine career progression opportunities for the future

Apply Now to discuss and find out how you could progress your career and be considered for this role.

Red Rhino Solutions is a Specialist Recruitment & Training business with over 25 years of expertise in these fields.

A Rare Breed in Recruitment

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