Customer Support - Employal : Job Details

Customer SupportNottinghamshire£23,000-£25,000Office Based We are excited to work with an ecommerce business who pride themselves on offering bespoke solutions to automotive businesses nationally.  This role would suit someone who enjoys looking after customer needs, the role is varied where no two days will be the same. The Role:

• Answering inbound queries via phone and email
• Delivering a high level of customer service to both new and existing customer
• Making outbound calls to follow up and resolve customer queries
• Order processing ensuring strong attention to detail
• Dealing with general enquiries
• Liaising internally with other teams within the business
• Ensuring deadlines are met
• Finance admin when necessary

The Candidate:

• Passionate about customer service
• Strong communication skills both written and verbal 
• Resilient and confident
• Organised
• Personable
• Eager to learn.
• Driven and motivated to succeed.

If this sounds like you, click here to apply today!