Customer Support Specialist - Live Chat & Email - Huntress : Job Details

Customer Support Specialist - Live Chat & Email

Hybrid working model - 2 days Office/3 days home

£25,000

Kent

We are seeking a detail-oriented and customer-focused individual to join our client's team as a Customer Support Specialist (Live Chat & Email).

The successful candidate will be responsible for delivering exceptional customer service through live chat and email.

Responsibilities:

• Resolve customer issues/queries and escalate complex issues through a well-mannered and coaching approach.
• Respond promptly and professionally to customer inquiries received via live chat and email.

Requirements:

• Excellent communication skills, both written and verbal.
• Strong attention to detail and a customer service-oriented mindset.

If applicable, please apply now for immediate consideration!

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.