Data Analyst & Systems Administrator - First Response Group : Job Details

First Response Group is not just a workplace. It is a vibrant community where passion fuels our excellence, integrity guides our conduct, empowerment shapes our successes, and a sense of community binds us together. We are pioneers in our field, and we seek to inspire every person to reach their maximum potential.

We are looking for a meticulous and dedicated Data Analyst and System Administrator to join our dynamic team. If you have a background in Data Analyst & System Administrator with strong skills in SQL, Power BI, and Excel. This role offers an excellent opportunity to further your career.

This role involves managing and optimising our workforce management system, leveraging data-driven insights and system administration to achieve cost savings, enhance operational efficiency, and ensure compliance in workforce processes.

• System Administration:
• Oversee the workforce management system to ensure data accuracy, compliance, and operational efficiency.
• Monitor system usage and resolve discrepancies.

• Cost & Efficiency Analysis:
• Analyse staffing patterns, overtime, and labour costs to identify savings and improve resource allocation.

• Attendance & Holiday Management:
• Report on attendance patterns, holiday accruals, and entitlements to minimise overbooking and overpayments.

• Payroll & Invoicing Alignment:
• Track payroll versus invoicing data to improve cost control and resolve pay versus charge discrepancies.

• Reporting & Insights:
• Create dashboards and reports using SQL, Power BI, and Excel to provide actionable insights on hours, site coverage, and operational performance.

• Compliance & Operational Standards:
• Ensure adherence to company rules and standards, making recommendations for process improvements.

• Training and development
• Paid holiday allowance of 5.6 weeks per year pro-rata
• Referral Scheme - £100 successful referral
• Uniform
• Healthcare package which includes access to EAP
• Statutory Pension Scheme

Key Skills & Experience Required

• Technical Skills:
• Strong proficiency in SQL, Power BI (DAX), and Excel for data analysis, reporting, and dashboard creation.
• Experience in using and administering workforce management systems.

• Analytical Skills:
• Ability to identify trends, inefficiencies, and opportunities through data analysis.
• Strong problem-solving skills to address operational and strategic challenges.

• Organisational Skills:
• Detail-oriented with the ability to manage multiple tasks and priorities effectively.

• Communication Skills:
• Excellent written and verbal communication to present insights and recommendations clearly to stakeholders.
• Strong interpersonal skills to collaborate across teams and departments.

First Response Group (FRG) is a total security, risk, and facilities management solutions company. We are leading the way with new technologies and training and development to deliver a first-class service to our clients.

What makes us different is our people. Our mission is to motivate, support, and develop our employees by creating a culture of 'inclusion and happiness'. It is vitally important to us that everyone feels part of the team, contributes positively to company development, and shares in our successes.

We are an SIA approved contractor, an ACS Pacesetter, and hold four NSI Gold accreditations.

What makes us different is our people. Our mission is to motivate, support, and develop our employees by creating a culture of 'inclusion and happiness'. It is vitally important to us that everyone feels part of the team, contributes positively to company development, and shares in our successes.