Ready for a New Challenge? Join a Growing Business That Truly Values Its People! Are you a skilled leader with a passion for managing teams and delivering exceptional service? Our client, a growing business, is looking for a Data Analyst Team Manager to join their dynamic team in Skipton! This is an incredible opportunity to manage daily operations, drive service delivery, and support the growth of a talented team. As the Data Analyst Team Manager, you'll oversee a dedicated team, ensuring projects are allocated efficiently, deadlines are met, and services are delivered to the highest standards. You will also play a key role in mentoring team members and working closely with clients to ensure that their needs are always exceeded. Why This Job? This is your chance to join a business that values people above all else. Our client is committed to fostering a positive internal culture where every team member is encouraged to thrive and contribute to the company's success. With a growing client base and a focus on service excellence, you’ll be a key player in ensuring that services are delivered to the highest standards while helping the business expand and evolve. Key Responsibilities as Data Analyst Team Manager:
- Manage the day to day operations of the team, allocating projects, setting priorities, and establishing deadlines to ensure all tasks are completed on time, both internally and in accordance with regulatory requirements.
- Oversee the delivery of services, ensuring quality checks, audits and requests are met within the required timelines.
- Manage a select group of clients, ensuring services are delivered efficiently and consistently, while continuously driving improvements.
- Ensure that all customer related tasks are completed promptly, providing regular updates to clients and maintaining accurate workflow records.
- Mentor team members, offering guidance on decision making, compliance and customer service to foster skill development and encourage collaboration.
- Oversee the team’s inbox, ensuring all communications are promptly actioned in line with customer service policies and internal procedures.
What you require to be successful:
- Confident in line management, providing coaching and mentoring to foster skill development and collaboration within the team.
- Proficient in Microsoft Office, particularly Excel, with the ability to use complex formulae to manage and analyse data.
- Strong eye for detail, with the ability to analyse data effectively and provide accurate guidance to the team and customers.
- Highly organised with the ability to allocate tasks effectively, manage deadlines, and oversee multiple priorities to ensure smooth team operations.
- Strong at identifying risks and resolving issues, ensuring the team consistently meets internal and external requirements.
- Strong customer service mindset, ensuring high quality delivery of services and proactively keeping stakeholders informed.
- Experience in client focused environments or knowledge of regulatory/compliance related industries is a plus.
What’s on offer as Data Analyst Team Manager:
- Salary Offering: £33,000 - £51,000 per annum which includes a very attractive bonus structure
- Hybrid Working: 2 days from home, 3 from the office – balance is key!
- A Supportive Team: You’ll join a business that values YOU – your expertise, your dedication, and your passion.
- Career Development: Opportunities to grow in a company that champions integrity, excellence, and all around commitment.
If you're looking to join a growing team where you can make a real impact, we’d love to hear from you. Apply today and help our client continue delivering exceptional, customer focused solutions! Our Guarantee Thank you for your initial expression of interest in our available vacancy. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the current vacancy. However, we will consider all applications for any available opportunity, present or future, and proactively contact you should we deem there to be a suitable match. Here at Impression we are committed to supporting the principles of equal opportunities and prohibit discrimination/ harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic