Debt Recovery Agent - Wex Europe Services : Job Details

DEBT RECOVERY AGENT / MANCHESTER, HYBRID WORKING / UP TO £35K & GREAT BENEFITS

Exciting new opportunity for an experienced Debt Recovery Agent to join a leading, international organisation. Excellent pay, hybrid working options and extensive benefits package.

WEX Europe Services has a very large customer portfolio requiring a European Debt Recovery Agent who will report to the European Credit Manager and has a remit to manage the Debt Recovery process in accordance with the Credit Policy and Best Practice guidelines. Customer profiles range from Sole Traders to large Multinational companies, Resellers and Oil Company Employees.

We require a European Debt Recovery Agent to work with the 3rd party agents in order to focus much needed time an effort to the reduction of bad debt and to deliver timely responses to the lawyers, so that we have a greater chance of recovery.

What’s on offer?

• Highly competitive salary between £30,000 - £35,000 (Dependent on experience)
• Annual company bonus
• 37.5 hour week - Monday to Friday no evenings or weekends
• Hybrid working (Minimum 2 days per week in City Centre Office)
• Industry leading pension scheme
• 25 days plus bank holiday - with the opportunity to purchase additional holidays
• Life assurance
• Income protection
• Discount & perks platform
• Employee wellbeing
• Employee and corporate events calendar throughout the year

Key Responsibilities of the Debt Recovery Agent:

• Debt Referrals
• Data Collection and Management
• Maintenance of the ledgers including noting the accounts
• Maintain management of 8 country referrals over 5 key platforms
• Credit Safe and Companies house Searches
• Insolvency Claims
• Liaison with debt Recovery solicitors and agents.
• Management and log of PO’s and invoices from 3rd party agents
• Reporting of fees, costs and recovery rates.
• Review of outstanding cases with 3rd Party suppliers with monthly meetings
• Attend Ledger Reviews with the European Credit Manager
• Reduction of bad debt
• Management of 3rd party referrals
• To ensure the 3rd party collection process is entirely self-funding
• To ensure efficient and effective management of the 3rd party collection process
• Identify and record insolvencies and bankruptcies

Skills & Experience:

• Core process experience
• Advanced Excel skills are a necessity, and ideally proficient in SQL and/or Data Analytics
• International Credit Control Experience
• Debt recovery and court experience
• Working Knowledge of credit vetting and risk assessments
• Previous exposure to a fuel card provider is desirable
• CICM member is essential
• Excellent communication and negotiation skills required
• Ability to make reasoned decisions

What’s Next?

If you have the skillset to hit the ground running in this new Debt Recovery Agent position, we would love to hear from you. APPLY NOW for immediate consideration.