Delivery Manager - Surrey County Council : Job Details

This role has a starting salary of £45,680 per annum based on 36 hour working week.

This position is initially set for 6 months, with the possibility of extension based on project needs.

We are excited to be hiring a new Delivery Manager to join our fantastic Digital team. The team is based in Woodhatch Place in Reigate. The role is open to hybrid working and as a team we split our time between working from home and collaborating together in the office two days per week.

Rewards and Benefits

• 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service
• Option to buy up to 10 days of additional annual leave
• An extensive Employee Assistance Programme (EAP) to support health and wellbeing
• Up to 5 days of carer's leave per year
• Paternity, adoption and dependants leave
• A generous local government salary related pension
• Lifestyle discounts including gym, travel, shopping and many more
• 2 paid volunteering days plus 1 team volunteering day per year
• Learning and development hub where you can access a wealth of resources

About the Team

As an organisation we are focussed on becoming a Digital Council and so as a Delivery manager you will work across the Council's Digital, Data & Tech Portfolio as part of a Digital Design squad together with a Business Analyst and a User Researcher, focussing on delivering specialised and targeted digital outcomes for problems that the Council is trying to solve.

About the Role

An average day for a Delivery Manager in the Digital Design Team is dynamic and multifaceted. Starting the day, they might join a virtual stand-up meeting with their team, which includes Business Analysts, User Researchers and Product Owners, to discuss progress and any blockers. They then dive into stakeholder engagement, perhaps meeting with council members to align on project goals and gather feedback. Throughout the day, they juggle various tasks such as conducting business analysis to understand user requirements, overseeing the rapid development of prototypes and ensuring these solutions are user-centered and testable.

They might facilitate a sprint planning session, adopting Agile methodologies like Scrum or Kanban to keep the team on track. They also handle project governance based on Prince 2 principles, ensuring all activities are well-documented and compliant. The role often requires them to switch locations, working from home, the office or other council services to ensure efficient project delivery.

Tasks would include managing team members, securing specialist resources, managing suppliers and adapting to shifting priorities within IT & Digital and the council. In summary the aim is to remain focused on delivering innovative solutions within budget and resource constraints, effectively communicating with all levels of staff to drive projects to successful completion.

Shortlisting Criteria

To be considered for shortlisting for this position, your application will clearly evidence the following:

• Proven experience in managing digital design projects: Demonstrated ability to oversee and deliver digital design projects successfully
• Strong leadership and team management skills: Ability to lead a creative team, fostering collaboration and high performance
• Excellent communication and stakeholder management: Proficient in articulating design concepts and project updates to clients and team members
• Expertise in Agile methodologies: Familiarity with Agile principles and practices to ensure efficient project delivery
• Problem-solving and critical thinking abilities: Capable of addressing challenges and implementing effective solutions in a dynamic design environment

The job advert closes at 23:59 on 3rd November with interviews planned for early November.

Our Commitment

Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where:

• The candidate has evidenced the minimum criteria for the role through their application
• The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role.

We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.