Deposits Administrator - Countrywide HQ : Job Details

Job DescriptionWe’re looking for a highly motivated Administrator (PMC - Deposits) to complement our fantastic team in our PMC (Lettings Support Centre) in Bromley. The main purpose of your role as Administrator (PMC - Deposits) is to provide deposit negotiation, support services and administration to branches, landlords and tenants.What’s in it for you?

• Up to £23,150 (depending on experience)
• Industry leading training and development •
• Support in training towards ARLA – NFOPP qualifications (additional £1000 once qualified)
• Demonstrable career ladder
• Opportunities for progression
• Collaborative, rewarding and fun environment
• Team incentives

Key responsibilities of an Administrator (LSC - Deposits)

• Liaising with landlords, tenants, branch staff and client accounting
• To ensure the smooth transition throughout the deposit process
• Advising and obtaining instructions from landlords and tenants at the end of the tenancy
• Administering Tenancy Deposit Scheme referrals
• Draw up schedule of costs based on checkout report.
• Mediate and negotiate between the parties regarding the disposal of the deposit.
• Ensure that relevant payments are instructed promptly and properly regarding contractors, deposits

Essential skills and experience required to be a successful Administrator (LSC - Deposits)

• Outstanding customer service skills
• Solid administration skills
• Ability to work to deadlines and to strict standards
• Organised and able to prioritise workload in a faced paced environment
• Resilient, positive, numerate, analytical and detail oriented
• Solid influencing skills and ability to negotiate with third parties
• Confident verbal communicator backed up with excellent letter writing skills
• IT literate(MS Office, internet, email systems)

Desirable skills: Residential Lettings, Estate Agency, Property Management, Contracts, Claims, MediationConnells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.CC00506