Job title: Desktop Engineer - SC ClearedStart date: ASAPDuration: 3 month initially, with extension to followLocation: Milton Keynes, BuckinghamshireSalary: £190 Per day (Outside IR35)Standard hours: Monday to Friday 9am-5pm OVERVIEWWe are supporting a successful organisation who provide technical solutions to their government customers.They are currently in need of multiple SC Cleared Desktop Engineers to assist with some desktop related tasks.Once this initial piece if work is completed, there will be further desktop configuration work to follow. ROLEThis role will best suit a motivated and reliable Desktop Engineer who has a great work ethic and is able to work effectively both independently and as part of a team.Familiarity with desktop related tasks, computers, laptops and basic network issues would be ideal. This role requires SC Clearance (active SC, i.e. used within the last 12 months).You will be given comprehensive guidance and documentation. SKILLS & REQUIREMENTS
- Knowledge of Windows operating systems and Microsoft Office
- Experience in troubleshooting hardware and software issues
- Understanding of basic networking concepts and ability to diagnose network connectivity problems
- Familiarity with remote desktop tools and remote support techniques
- An honest and reliable person, possessing the work ethic and skills to consistently deliver high-quality support
- Ability to use initiative and work under minimal supervision when required
- Excellent time management skills and the ability to communicate effectively with a wide range of users, from entry-level to executive staff
- Previous experience working in a desktop support capacity (or similar, e.g. technical support / network support / 2nd line support)