Desktop Support Engineer, 1st/2nd Line, Hybrid - Sanderson : Job Details

Desktop Support Engineer, 1st/2nd Line, Hybrid

Sanderson

Job Location : London, UK

Posted on : 08/11/2024 - Valid Till : 20/12/2024

Job Description :

Desktop Support Engineer, 1st/2nd Line, Hybrid, Win 10, JIRA, AD

Desktop Support Engineer required for a leading financial services organisation based in central London.

Hybrid working - 2-3 days per week on site.Engagement is via umbrella company only.

The successful candidate will provide 2nd line technical support to end users across the estate - a mixture of laptops of VDI - focusing on Microsoft desktop and application operating environment.

General responsibilities: -

  • Diagnose and resolve a wide range of technical issues, focusing on end-user technologies and supporting platforms.
  • Provide excellent customer service
  • Be the first point of call for IT support queries from internal staff, either via the service desk platform, phone, email, Teams, or face-to-face.
  • Administer the service desk and act upon requests for change and system access.

Skills and experience required: -

  • Windows 10
  • SCCM
  • AD user admin
  • [Desirable] JIRA
  • Experience working in a change control environment

Salary : 275 - 330

Apply Now!

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