Desktop Support Engineer - Global Technology Solutions Ltd : Job Details

Job Title: Contract Desktop Support EngineerLocation: Great Yarmouth (Onsite Role)Rate: £140 per day - Inside IR35, umbrella onlyWorking Hours: Monday to Friday, 9:00 AM – 5:30 PM

Global Technology Solutions Ltd is seeking an experienced Contract Desktop Support Engineer for a leading IT MSP company located in Great Yarmouth. In this role, you will provide high-quality desktop support to end-users, ensuring the seamless operation of IT systems. Your technical skills and customer-focused approach will be key to resolving issues efficiently and maintaining user satisfaction.

• Provide desktop support to end-users, troubleshooting hardware and software issues.
• Support operating systems, including Windows and macOS.
• Maintain and troubleshoot Microsoft Office applications and remote desktop tools.
• Collaborate with the IT team to deliver effective technical solutions.
• Communicate effectively with end-users to ensure their satisfaction.

• Proven experience as a Desktop Support Engineer or similar role.
• Strong knowledge of desktop operating systems (Windows and macOS).
• Familiarity with troubleshooting hardware and software issues.
• Experience supporting Microsoft Office applications and remote desktop tools.
• Excellent communication skills with a customer-oriented mindset.
• Ability to work both independently and collaboratively.
• Relevant certifications (e.g., CompTIA A+, Microsoft Certified) are a plus.

• Exposure to advanced technologies and a variety of technical challenges.
• Potential for contract extensions.
• Valuable experience in the fast-paced IT MSP sector.

If you are a proactive and skilled Desktop Support Engineer seeking a new challenge, apply now to join a team that values expertise, collaboration, and exceptional customer service.