Digital and AI Manager - SNG (Sovereign Network Group) : Job Details

Sovereign Network Group (SNG) are setting up a brand-new Digital and Artificial Intelligence Team. We want to be able to leverage Digital and AI capability to drive innovation and improve customer and colleague experience. We're looking for a Digital and AI Manager to join our team in Basingstoke, working hybrid from home and the office 2 days per week

The role:

As a Digital and AI Manager, you'll be at the forefront of AI-driven transformation, working closely with business stakeholders to shape and implement a strategic digital roadmap.

You'll guide the development lifecycle of AI and digital products, ensuring they align with business needs, deliver great customer experiences, and generate meaningful data insights.

What You'll Do:

• Develop and execute a Digital and AI solutions roadmap in collaboration with key stakeholders.
• Manage the end-to-end product development lifecycle, from concept to adoption.
• Lead agile delivery—creating user stories, prioritizing feature development, and ensuring strong UI/UX.
• Oversee risk management and compliance within AI initiatives.
• Collaborate with vendors and external partners to drive innovation and ensure value delivery.
• Monitor and report on product performance, ensuring solutions deliver ROI.
• Champion a culture of continuous improvement, leveraging data-driven insights.
• Drive stakeholder engagement through effective communication, demos, and training.

What We're Looking For:

• Proven experience in Digital and AI solution development and implementation.
• Strong AI, machine learning, and data analysis
• Excellent problem-solving and analytical skills.
• Effective communication and stakeholder engagement capabilities.
• Passion for innovation and technology-driven transformation.

If you do not meet all requirements but feel you have transferable skills feel free to reach out for a chat

What you can expect from us:

• £450 yearly flexible benefit pot to use against benefits of your choice
• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Chance to buy or sell holiday as part of our flexible benefits package
• Generous pension matching up to 12%
• Life cover
• Flexible working
• Recognition scheme
• Wellbeing discount

About Sovereign Network Group (SNG)

SNG is the 6th largest housing association in the UK following the merger between Sovereign and Network Homes in October 2023 - and is an organisation that takes the best of both and makes it even better. With over 84,000 homes we deliver services to in excess of 210,000 customers across the South east and South west.

We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself here at SNG. We want to build diverse teams and encourage greater innovation and creativity, and encourage applications from all backgrounds.

If you're excited by the potential of AI and digital transformation and want to play a key role in shaping the future at Sovereign Network Group, we'd love to hear from you!