Digital Content Coordinator - Blue Square : Job Details

ARE YOU THE ONE?

We are seeking a dedicated Retail Operations Executive to manage the deployment of digital content across Samsung’s retail displays throughout the UK and Ireland.

This role also involves working closely with Samsung’s maintenance vendor to support and raise awareness of new and ongoing maintenance activities.

The successful candidate will foster strong relationships with our maintenance and digital partners while ensuring smooth operational processes. This is a rewarding opportunity within a dynamic environment, offering excellent potential for growth and progression.

WHAT YOU’LL BE UP TO

DIGITAL EXECUTION

Working alongside the Senior Retail Operations Executive to deploy Digital Marketing content to Samsung’s retail displays that will be showcase the Samsung brand to millions of consumers across the UK & Ireland.

You will become the expert in the systems used to deploy the content and uphold the Best-in-Class standards that Samsung have become synonymous with throughout Retail in the UK and Ireland.

BUILD RELATIONSHIP

Presentation of ideas, results and outcomes of projects and trials to relevant stakeholders across the business with focus on the MX team and senior management.

Ensure key stakeholders are aware of trending issues by gathering insights and feedback directly from the field team.

PROJECT MANAGEMENT

Generate and implement clear processes and timelines for dealing with a wide range of issues, prioritising and escalating where appropriate.

Create and circulate weekly reports to various teams around the business to give Head Office colleagues valuable insight from our store and field teams.

COMMUNICATION

Act as the main day to day contact for Samsung’s maintenance partner being an escalation point for nationwide issues, manage, and report on the quality of service provided by the agency and ensure the alignment of goals and objectives across the partnership while demonstrating commercial awareness.

ARE YOU OUR PERFECT PARTNER?

• You’re an excellent relationship builder
• You’re a perfectionist with an eye for detail
• You’re able to work to strict deadlines and multiple task simultaneously
• You’re confident in Microsoft Office software, specifically PowerPoint & Excel
• You’re comfortable dealing with multiple stakeholders in a fast-paced environment
• You’re a solution-based thinker
• You’re a strong written & verbal communicator
• You have a passion for detail and delivery
• You have strong Influencing skills
• You drive change and can be flexible
• You have experience working in retail and have passion for technology
• You consider the impact of decisions on profitability

WHAT YOU CAN EXPECT FROM US

• Competitive Salary: £30,000 Per Annum
• Performance Bonus 10 %
• Company Sick Pay
• Samsung Discounts
• Life Assurance: 4 times your annual salary
• Perkbox (Rewards Portal)
• ETHIC Values - Employee of the month: a chance to win a £500 lifestyle voucher!
• Development Opportunities- our teams have historically moved into all manner of other jobs!

WHO ARE WE?

We’re Blue Square. An award-winning, retail marketing agency connecting and engaging audiences with some of the world’s most loved brands. We believe in the power of human touch across the buyer to customer journey to grow sales, increase loyalty and build brand love for our clients. People are at the centre of our success. We go above and beyond to support, develop, and nurture our talented employees to driver personal growth and love what they do.

At the heart of our agency are our ETHIC values - and we’re on a mission to work with individuals who share and believe in them.