Digital Merchandising Manager - City Plumbing : Job Details

#BelongWithUs Come and join us as a  results driven Digital Merchandising Manager on a 12 month FTC and be part of our hugely successful and friendly Multichannel team.The Role: As Digital Merchandising Manager, your expertise will be vital in improving our online customer experiences!  The Digital Merchandising Manager will ensure our websites are optimised to drive conversion rates and deliver the best customer experience across the entire website, from search to product page merchandising.This is a hybrid-based opportunity with true flexibility to work from home, but you should be within commutable distance of our newly refurbished offices in Crick, NorthamptonshireKey Responsibilities Use merchandising tools and processes to achieve sales, AOV and Conversion AOP targetsCreate and implement an online merchandising strategy across all platforms with analysis, ensuring optimal impact across all device types and customer segmentsManage the merchandising / trading calendar to support delivering of campaigns within deadlines aligning with our seasonal trading planManage the visibility of product through improvements to site search, product merchandising and customer friendly navigationSupporting senior business stakeholders with reports and data analysis on performance for weekly trading meetings and projectsPrioritise the adjustment of website content weekly in response to trading insightsManage bundle / recs to improve customer shopping journey with enhancements, changes & fixes whilst also looking to improve revenue with upsell / cross sell opportunitiesLine Manage and grow development of Online Trading AssistantsThis is primarily a remote-based role with visits to our office on an adhoc basis as required. You should be based in the UK and our Head Office is based in Crick, NorthamptonshireYou: You’ll live and breathe our customer-first ethos, with a creative and data-driven approach. You’ll enjoy working collaboratively with the wider team and you’ll thrive on delivering excellent resultsSkills and competencies Previous experience working within a Digital, Multichannel, or Commercial roleExcellent stakeholder management with the ability to communicate and influence those around youExperience of writing a merchandising strategyKnowledge of Google AnalyticsPrevious experience of project management and managing 3rd party agenciesIt is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Assistant Digital Merchandising Manager, Assistant eCommerce Manager, Construction, Digital, Digital Merchandising Assistant, Digital Merchandising Manager, Multichannel, Online Trading Assistant, Online Trading Manager, Retail, eCommerce Assistant.Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more!#BelongWithUs We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.