Digital Product Manager - Walsall Housing Group : Job Details

Digital Product Manager 

Salary: £49,634 - £52,592 per annum plus excellent benefits

Location: Walsall, West Midlands

Contract: Full Time, 37 hours per week. (min two days in the office however could be more depending on business needs)

Closing Date: 21st January 2025 

Telephone Interviews Date: 24th January 2025 

In Person Interview Date: 29th January 2025

We have an exciting opportunity in our Digital team for an experienced, creative and highly motivated Digital Product Manager to drive the development, implementation and improvement of our digital products. You will collaborate with cross-functional teams to deliver innovative solutions that meet customer need and algin with business goals.

The ideal candidate will have a strong understanding of product lifecycle management, user-centred design and data-driven decision making. 

Main job responsibilities:

• Define and communicate product vision, strategy and roadmap based on customer insight and business objectives.
• Work closely with stakeholders to ensure successful product development and delivery acting as the primary point of contact for internal and external stakeholders.
• Coach and embed a product ownership mindset across the business promoting and expanding the use of digital solutions.
• Conduct analysis using market research and customer engagement to identify opportunities.
• Translate requirements into detailed product specifications and backlog items, collaborating with the development team to manage agile product delivery.
• Contribute to the continuous improvement of team and business processes and provide advice and technical training where needed.
• Identify and mitigate risk associated with product development and deployment.

We're looking for someone who has:

• Demonstrable experience of working in a product management role, ideally with digital products, or relevant transferrable skill set such as software development or business analysis.
• Proficiency in agile delivery and the software development lifecycle.
• Strong analytical and problem-solving skills with a data-driven mindset.
• Familiarity with tools such as Jira, Trello, Azure DevOps or similar. 
• Experience with UX/UI design principles and wireframing tools.
• A customer centric approach with the ability to challenge internally focussed processes and traditional ways of thinking.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ideally have a Product Ownership qualification.

What’s in it for you?

Working at whg means being part of a team that values flexibility, professional development, and a positive workplace culture. 

We offer:

• A competitive salary
• 27 days of annual leave (plus Christmas shut down)
• Access to an annual leave purchase scheme
• Participation in the defined benefit Local Government Pension Scheme or a choice of another great pension scheme
• A health cash plan to enhance your wellbeing and claim back costs of prescriptions, eye care, dental and complementary therapies
• A range of shopping and leisure discounts
• Structured learning and development opportunities
• Automatic membership of Colleague Voice
• A friendly workplace environment and commitment to work-life-balance 

About us

At whg, we are dedicated to providing affordable homes across the Midlands and creating sustainable communities. We believe everyone has the right to a safe and secure home, which is the foundation for a successful life. Our values— Trustworthy, Respectful, Accountable, Collaborative and Excellent — guide our work and our commitment to creating an inclusive workplace where everyone can thrive.

We have been recognised as a top employer in the prestigious Sunday Times Best Places to Work 2024. The awards celebrate the top employers in the UK who are leading the way in employee pride, job satisfaction and wellbeing, as well as reward and recognition. 

We are proud to be a Disability Confident Employer, committed to providing opportunities and support for all applicants, including those with disabilities.

Interested in joining our team? Visit our website www.whg.uk.com and read Our 2030 Plan.