Digital Support Apprentice - QA : Job Details

Employer description:  For over 40 years, the National Youth Orchestras of Scotland (NYOS) have supported Scotland’s outstanding young musicians through a dynamic programme of residential training courses, national and international concert tours with leading soloists and conductors, and projects for a wide range of abilities in communities throughout the country.

NYOS are working towards a vision of a Scotland where all communities in Scotland have access to world-class ensemble youth music-making and are able to share in its social, personal and cultural benefits.

Would you like to be a part of our exciting journey?It is an exciting time to work for NYOS as we build on a amazing legacy and develop new plans. We are looking for an passionate, enthusiastic and motivated Digital Support Apprentice to join our dynamic team in Glasgow.

This is a fantastic opportunity to grow your skills, learn from experienced professionals, and become a crucial member of the team.

If you are a team player, are keen to get involved, and have a positive, can-do attitude, we would like to hear more about you.

What You’ll Be Doing:

• Train and become a super user of the accounting software Xero. You will process invoices on here and record all payments related to the NYOS.
• Maintaining information on Beacon (a CRM system). Beacon holds all information related to fundraising and participants. You will keep the system organised and efficient.
• Being the first point of contact for general enquiries to the office, as well as managing a range of general organisation email accounts. You will collab with other departments as needed to ensure smooth office operations.
• Providing administrative support to the Head of Finance and Administration and the wider NYOS team on Microsoft 365, including management of the Chief Executive’s diary to support the effective management of their workload.
• Working with external IT support to ensure systems and technology are operating securely and effectively, and working with expert support to learn about, implement and ensure GDPR compliance.
• Attend annual spring and summer concerts to provide front of house duties as required, and assisting with ticketing, publicity and general administration in preparation for them.

What You Need to Succeed:

• Organisation skills, and excellent attention to detail
• Good time management
• Excellent written and verbal communication skills
• A team player, able to contribute to the team and enthusiastically assist with office tasks.
• A little confidence goes a long way! Self-motivated and keen on managing varied tasks in different business areas

Salary:£20,000 per annum.

Working week: 

• Monday - Friday,
• 9am - 5pm
• 37.5hrs a week.

Benefits:

• Working from home on Fridays
• Casual dress
• Employee Assistance Program (dental and optical provision included) 

Future prospects:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Important information:This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.  If you are interested in starting your career and receiving a work based qualification at the same time, APPLY NOW!