Domestic Abuse Support Worker - LGBTQ+ - Stonewater : Job Details

Fixed Term Contract until 09/01/2026, Part-time (20 hours)

Pay £12,480 per annum and great benefits including:

*26 holiday per year with the option to trade and buy more*Health plan*Discounts in high street shops including technology and cycle to work scheme*No weekend working*casual dress code*local and national training opportunities

Stonewater, a place to be yourself

Do you want to work for a company that encourages you to bring your whole self to work? Do you want to work with a team that truly puts the customers at the heart of everything they do? If the answer is yes then Stonewater is the place for you.

Swindon Domestic Abuse Services have an excellent opportunity for you to become a support worker, where you will be empowered an encouraged to coach our customers to reach their full potential. Your unique skills and attributes will be used to support customers on a day to day basis, allowing them to gain the tools to live a life free from abuse.

Typical Day as a Support Worker

• Using the Outcome Star to create support plans with your customers.
• Carrying out risk assessments, support planning, actions and goals setting and regular reviews.
• Signposting and assisting customers with finances and benefits.
• Assisting customers to source education, training and employment opportunities.
• Supporting customers to successfully maintain their tenancy by monitoring rent payments and room cleanliness.
• You will attend multi-agency meetings.
• You will attend awareness raising events to promote the service.

You will bring

• Passion to support our customers to live their best life, working collaboratively with an eye for detail.
• We understand that not everyone has all the experience we’d like so if you have a "can do" positive attitude and a zest for supporting people, the rest we can teach you!
• We’d like experience of creating person-centred support plans and supporting colleagues to work to the plans.
• You’ll have the ability to work using your initiative, remaining calm under pressure and have a resilient approach.
• If you’re new to our sector, tell us about your transferrable skills.

Our Team

You will join a small team who do differing roles within the domestic abuse sector within both Swindon and Hereford.

Job Details

• This role sits alongside the Domestic Abuse Floating Support Worker (full-time) and you will hold a small caseload of 4 clients.
• You will be required to work Monday-Friday, typically 9-5 but we are flexible.
• You will be based from home with weekly travel requirements to meet with service users living across our 6 dispersed properties in Swindon.
• You will need to be confident using technology for creating and updating support plans, collaborating with colleagues and completing online training
• You will need an enhanced DBS check done and Stonewater will pay for this.

Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document.

** Female applicants only under an exemption from the Equality Act 2010 - Section 9 - Part 1 (A) as a genuine occupational requirement **

Discover Stonewater:

Stonewater is a leading housing provider. We manage around 39,000 homes, serving 82,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme.

Our mission is to provide quality homes and services for people whose needs are not met by the open market.

We’re looking for like-minded people to join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives.

We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation.

Are you ready to #DiscoverStonewater?

Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.