DONOR AND TRUSTS MANAGER - E Personnel Recruitment : Job Details

DONOR AND TRUST MANAGER

• Lead on the Philanthropy strategy, annual plans, budgets, and KPIs, taking a long-term, multi-year view of relationship and funding development
• Drive the growth a portfolio of existing supporters and new prospects giving at the five and six-figure gift level, with a particular focus on generating from new donors
• Lead on maintaining relationships with key Major Donors, Trusts and Statutory bodies, through exemplary stewardship
• Work closely with colleagues to develop inspiring fundraising cases for support and impact reporting
• Work closely with the Events Manager to engage donors through a programme of special events
• Manage, coach and support three direct reports.
• Develop and manage the Philanthropy strategy, plans, budgets and KPIs
• Influence and shape project development and impact measurement by ensuring major funder needs are taken into account
• Take responsibility for own professional development and proactively maintain awareness of sector developments
• Take responsibility for own individual work programme, KPIs and targets in consultation with line manager to monthly, quarterly and annual time frames
• Contribute to team and department planning events and activity Working with Customers and Service Delivery
• Maintain effective relationships with supporters, ensuring that communications with are to a high standard
• Report any complaints received to the team from supporters, suppliers or any other external or internal contacts. Developing, Maintaining Systems and Procedures
• Take a proactive approach to continuous improvement striving for maximum efficiency and effectiveness
• Effectively document and govern processes
• Ensure that information relating to funders is appropriately recorded in CRM systems, accurate and adheres to data protection guidelines
• Use data to support decision making and monitor progress towards objectives Page 3 People Management and Development
• Recruit and retain high-performing staff with relevant experience and specialist skills
• Provide supportive and positive leadership for the Philanthropy team (including volunteers and interns) to create a positive atmosphere, an agile approach and high morale that inspires them to meet and exceed fundraising targets
• Conduct Performance Development reviews and regular 1:1’s for all direct reports, supporting any performance issues identified
• Drive the annual Performance Management Process for your team
• Develop and monitor training plans for your team. Team Working and Collaboration
• Work collaboratively with all the Fundraising and Engagement team in a 'one team one target’ culture
• Lead and champion the implementation of continuous business improvement
• Develop a deep knowledge of growing and maintaining influential relationships to support Major Donor, Trusts and Foundation relationships
• Work across the organisation to identify and develop accurate and inspiring packages of support, working closely with other teams to source information
• Proactively share professional knowledge and expertise to colleagues. Special Conditions Complete relevant training to maintain knowledge and awareness of issues around the safeguarding of children and adhere to safeguarding policies and procedures
• Some UK travel and occasional weekend and evening work may be required
• The post holder may have to carry out other reasonable tasks or responsibilities under the direction of the Leadership team.

If your application is successful, you will be contact shortly.

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