Driver Manager - Greater Anglia : Job Details

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Greater Anglia operates a busy railway network from London Liverpool Street to destinations across the east of England. We have a high standard of service for our customers throughout their journey experience so they can sit back relax and travel with confidence. Not to mention a whole new set of modernised greener trains, it’s never been a more exciting time to start a career with us. Do you want to be part of the journey? Come along and join Greater Anglia!

We have an exciting opportunity for a Driver Manager to join our operations department, based at Bishops Stortford.

The Role

Our Operations team are responsible for 350 drivers across our network, and as a Driver Manager you will be responsible for managing a team of drivers to deliver consistently high standards of train operation.

Other key responsibilities will be to ensure compliance with our route, traction, rules and regulations and safety knowledge for your driver team, through recognised measurement and monitoring of competence.

This role will require you to actively participate and contribute to performance improvement of the train service by daily monitoring of train crew responsible delays, action planning, and reporting through performance systems.

The position will be providing on call cover as required, and support to colleagues following safety of the line incidents. The colleague would be required to make themselves available during times of disruptions by assisting customers, and other business needs.

What we are looking for

This role would suit a colleague who has a solid understanding of Railway Operating Rules, Procedures, and arrangements. As well as an understanding of control management, service delivery, and recovery, have a minimum of three years mainline train driving.

Above all we are looking for a colleague with a high standard of honesty, integrity and able to role model our values.

The closing date for all completed applications is on Friday 4th October 2024

*Please note vacancies can close earlier due to high influx of candidate applications*